* Firstly, check and make sure that you are running the latest version of game. You can check it by visiting mobile market on your phone.
* Verify there are no available updates.
* If there are no available updates, please try the following steps:
* Turn the game off.
* Turn your device off and wait 10 seconds before you turn it back on.
* If these steps didn't work, please try them a second time before contacting our support team.