Why haven't I received my in-game purchases?

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    Marsha Anderson

    I paid $49.99 for the Mega package but only got coins.

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    Pattyborgmeier123

    Back on the 6th I believe I bought a large banner purchase in it I was suppose to receive 6hrs. When I purchased this I already had won some minutes. So when it got to six hrs it went off and never got them. I have been dealing with this issue and never been fixes. The last 3 times I submitted a form it says they recievevd my request and will get back to me and you never do. I will submit the receipt.

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    Pattyborgmeier123

    Nar
    Purchase Issues
    Why haven't I received my in-game purchases?
    Narcade TeamToday at 11:22
    Please send a message along with a copy of your receipt for verification to our support team and we will do our best to solve the problem as fast as possible.

    Please CONTACT US directly to submit your payment receipt.
    We will get back to you as soon as possible!
    Comments (2)
    Marsha Anderson5 months ago
    I paid $49.99 for the Mega package but only got coins.

    Pattyborgmeier12318 minutes ago
    Back on the 6th I believe I bought a large banner purchase in it I was suppose to receive 6hrs. When I purchased this I already had won some minutes. So when it got to six hrs it went off and never got them. I have been dealing with this issue and never been fixes. The last 3 times I submitted a form it says they recievevd my request and will get back to me and you never do. I will submit the receipt.
    I found my Google play receipt and tried to send it to you and I lost it. I purchases it on May 6 around 4am I am so sorry but can you still help me. You can see I purchase a lot from this game please get back to me .
    Thank you

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