How do I get a refund from Google Play (Android)? Narcade Team May 11, 2018 12:15 Updated Follow Didn't you get the item and want to get refund? Please send us the order receipt that Google Play sent you for your purchase. Thank you! Related articles I cannot get my stars How do I receive a refund from the App Store (iOS)? Comments 0 comments Please sign in to leave a comment.